Questions and answers

Question: How do I get the EA when my payment is successful?
Answer: After you complete your purchase, you will get a download link or email notification from us automatically.

Question: Can I use a demo account first?
Answer: Yes, you can start with a Demo Account and a real account.

Question: will I get help in EA Installation?
Answer: Yes,Of course, you will get full help from our team support, and it’s free.

Question: should I use a VPS for my EA?
Answer: Yes, we recommend that you use a VPS so that EA can work smoothly continuously 7×24 hours.

Question: Can this EA work on Cent Accounts?
Answer: Yes, the EA can work on Cent, Standard, ECN, Mini and Micro Accounts.

Question: can this EA work at all brokers?
Answer: Yes, but we recommend that you use an ECN Broker

Question: can I change the EA name and comment?
Answer: Yes, but this is only available in IB License and Admin License, Personal License is not possible

Question: What is a personal license?
Answer: personal license is an active license only for 1 real account and 1 demo account only (After you give your real account to Admin to register, you can’t change it forever.)

Question: What is an IB License?
Answer: IB License is a license that can be used on all accounts without name and account number protection, so that in this type of license you as the licensee can create an activation code using the application that we include in the purchase package. Very suitable for those of you who are an IB (Itroducing Broker)

Question: What is an Admin license?
Answer: Administrator license is an unlimited license, you will get the source code for this license, so you will have full access rights forever.

If you have any other questions, please contact our support team. support@activetrader.biz.id | Telegram +62.838.500.500.38